The success of firm is one of the best rewards with more business- increases clients’ demands from customers that come with commensurate rise in operating costs. The growth of business process outsourcing companies is proved by efficient performances such as minimize business costs and providing trustworthy, excellent services to clients. Therefore, it has been contributing to develop the level of profitability that enables the BPO companies to achieve competitive advantages in foreign and local market. The SHAREWORK has been becoming a leading Business Process Outsourcing (BPO) company in the domestic market which supports and brings the best quality services, and as a result, it not only improves the functionality but also advance the profitability of another business.